Shipping

Order Dispatch Times:

Please note that the majority of the items available from the Binary Zone store are produced to order. We always try to get orders produced and dispatched as soon as possible but if we receive a large number of orders close together (I.E with the release of a new Psytronik title) there may be a delay with orders being dispatched.

Please be patient while awaiting your items - rest assured we are doing our best to ensure the items reach you a quickly as possible.

Postal Rates:

The postal rates are calculated according to the amount of items you place in your shopping cart.

Overseas Orders:

If you are ordering from outside the UK your order will be dispatched using AIRMAIL postage. Once dispatched items will take approx 3-5 days to reach countries in the EU and approx 7-10 days to reach the rest of the world.

NOTE: Due to the COVID-19 situation overseas mail is VERY slow at the moment and items can take up to 4-6 weeks to arrive.


Payment Methods:
The Binary Zone store accepts payment via PayPal and credit/debit card payments via Stripe.

Returns:
If you receive a damaged item you must inform us within 7 days so that we can submit a claim to the Royal Mail and organise a replacement for you. In the unlikely event of you receiving the incorrect item please contact the Binary Zone Interactive team with the details of what you have received so we can organise a replacement package and the return of the incorrect item. Binary Zone Interactive will reimburse you for the postage of any incorrectly posted goods that are returned to the Binary Zone Interactive HQ.